General terms governing consulting services provided by Inkasso AG
(1) These General Terms and Conditions (hereinafter "Terms") apply to all contracts between
Inkasso AG LLC
5830 E 2nd St, Ste 7000 #25629
Casper, Wyoming 82609
USA
(hereinafter "Consultant") and the respective client (hereinafter "Client") for the provision of consulting services in the areas of accounts receivable management, coaching, and process optimization.
(2) Inkasso AG provides consulting and advisory services exclusively. It is not a licensed debt collection agency and does not perform debt collection on behalf of third parties as defined by the German Legal Services Act (Rechtsdienstleistungsgesetz, RDG).
(3) Any deviating, conflicting, or supplementary general terms and conditions of the Client shall only become part of the contract if the Consultant has expressly agreed to their applicability in writing.
(1) The subject matter of the contracts is the advisory and consulting of the Client in the following areas:
(2) The specific scope of services is defined in the respective proposal or individual service description, which becomes an integral part of the contract.
(3) The consulting services provided by the Consultant do not constitute legal advice and do not replace the engagement of an attorney or a licensed debt collection service provider. The implementation of recommendations developed during the engagement is the sole responsibility of the Client.
(1) Proposals from the Consultant are non-binding unless expressly designated as binding.
(2) The contract is formed upon written confirmation of the engagement by the Consultant or upon commencement of the services.
(3) No verbal side agreements exist. Amendments and supplements to the contract require written form.
(1) The Consultant shall perform the agreed consulting services to the best of its knowledge and ability, taking into account the current state of best business practices.
(2) Consulting services may be provided on-site at the Client's premises, at the Consultant's offices, or via video conference, as mutually agreed.
(3) The Consultant is obligated to provide proper consulting services but does not guarantee any specific economic outcome. The Consultant's recommendations are based on the information and documents provided by the Client.
(4) Scheduled appointments for coaching sessions and workshops are binding. Cancellations may be made free of charge up to 48 hours before the scheduled appointment. In the event of later cancellations or no-shows, the agreed fee will be charged in full.
(1) The Client shall provide the Consultant with all information, documents, and data necessary for the consulting engagement in a timely and complete manner.
(2) The Client shall designate a point of contact who is authorized to make decisions within the scope of the contractual relationship or to facilitate such decisions promptly.
(3) Delays attributable to insufficient cooperation on the part of the Client shall not be the responsibility of the Consultant. Any additional expenses resulting from such delays will be invoiced separately upon prior agreement.
(1) The fees for consulting services are set forth in the respective proposal. Unless otherwise agreed, billing is based on daily rates or fixed-fee arrangements.
(2) All stated prices are exclusive of the applicable statutory value-added tax (VAT).
(3) Travel expenses and out-of-pocket costs, if agreed upon, will be invoiced additionally at actual cost.
(4) Invoices are due and payable within 14 days of the invoice date without deduction, unless otherwise agreed.
(5) In the event of late payment, the Consultant is entitled to charge default interest at the statutory rate.
(1) Both contracting parties undertake to treat all confidential information of the other party that becomes known to them in the course of the contractual relationship in strict confidence and to use it only for the purposes of performing the contract.
(2) This confidentiality obligation shall survive the termination of the contractual relationship.
(3) The confidentiality obligation does not apply to information that is or becomes publicly known, was already known to the recipient, or is lawfully disclosed by a third party.
(1) The Consultant processes the Client's personal data exclusively in accordance with applicable data protection regulations, in particular the GDPR and the German Federal Data Protection Act (BDSG).
(2) To the extent that the Consultant gains access to the Client's personal data in the course of the consulting engagement, the parties shall, if necessary, enter into a separate data processing agreement in accordance with Art. 28 GDPR.
(3) Further information on data protection can be found in our Privacy Policy.
(1) The Consultant shall be liable without limitation for damages arising from injury to life, body, or health caused by an intentional or negligent breach of duty, as well as for other damages caused by an intentional or grossly negligent breach of duty.
(2) In cases of simple negligence, the Consultant shall only be liable for the breach of material contractual obligations (cardinal obligations). In such cases, liability is limited to the typical, foreseeable damage.
(3) Liability for indirect damages, in particular lost profits, is excluded in cases of simple negligence.
(4) Liability for the successful implementation of consulting recommendations by the Client is excluded. The Client implements the Consultant's recommendations at its own discretion and at its own risk.
(1) The term of the contract is determined by the respective agreement.
(2) For framework agreements, the notice period is three months to the end of the month, unless otherwise agreed.
(3) The right to extraordinary termination for good cause remains unaffected. Good cause exists in particular if one contracting party repeatedly violates material contractual obligations despite written notice.
(4) In the event of early termination by the Client without good cause, services already rendered shall be compensated in full.
(1) All concepts, analyses, presentations, and other work products created in the course of the consulting engagement are protected by copyright and remain the property of the Consultant.
(2) Upon full payment of the agreed fee, the Client receives a simple, non-transferable right to use the work products for its own internal business purposes.
(3) Any transfer of the work products to third parties requires the prior written consent of the Consultant.
(1) The laws of the Federal Republic of Germany shall apply, excluding the UN Convention on Contracts for the International Sale of Goods (CISG).
(2) If the Client is a merchant, a legal entity under public law, or a special fund under public law, the exclusive place of jurisdiction for all disputes arising from the contractual relationship shall be Berlin, Germany.
(3) Should individual provisions of these Terms be or become invalid or unenforceable, the validity of the remaining provisions shall not be affected. The parties undertake to replace the invalid provision with a provision that most closely approximates the economic purpose of the invalid provision.
(4) No verbal side agreements exist. Amendments and supplements to these Terms require written form.
Last updated: February 2026